OfficeConnect Task Pane is not displaying correctly

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Question: Why is the OfficeConnect task pane not sizing or displaying correctly?

If a user has multiple monitors, the OfficeConnect task pane could display incorrectly due to settings within Excel. In some displays, the elements task pane shows black sections.

Either the user does not see the arrow, or end of the task pane
The user sees two task panes in one
The task page shows black sections

Answer:

1. Open Excel

2. Navigate to File> Options> General and change the Excel setting to "Optimize for compatibility” instead of “Optimize for best appearance”

3. Close and then restart Excel