I would like to switch my instances so that what is currently our Sandbox becomes our Production instance and the current Production instance becomes the Sandbox. How can I do this?
The steps to achieve this are as follows;
- Log into the current production instance and change all of the logins from @company.com to something like @company_sandbox.com.
- Log into the Sandbox instance and change all of the logins from @companysandbox.com to @company.com.
- (optional) You could now log back into the original instance and change the logins from company_sandbox.com to companysandbox.com if necessary.
- Go to Admin > General Setup in both instances and update the instance names accordingly.
- Contact the Workday Adaptive Planning Account Provisioning team (firstname.lastname@example.org) to let us know the change has been made and we will make sure to update our internal record.